How Can We Help You?

We're here to address your questions and provide the support you need

Office Location

123 Healthcare Avenue
Medical District
CA 90210, United States

Phone Numbers

General Inquiries: (800) 123-4567
Appointments: (800) 123-4568
Technical Support: (800) 123-4569

Email Addresses

General Information: info@medassure.com
Patient Support: support@medassure.com
Media Inquiries: media@medassure.com

Hours of Operation

Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed (Emergency support available)

Send Us a Message

Fill out the form below and our team will respond promptly

Detailed Office Hours

Our office hours vary by department to ensure you can access the care you need

General Medicine

  • Monday - Friday 8:00 AM - 8:00 PM
  • Saturday 9:00 AM - 5:00 PM
  • Sunday Closed

Specialty Services

  • Monday - Friday 9:00 AM - 6:00 PM
  • Saturday 10:00 AM - 2:00 PM
  • Sunday Closed

Telehealth Services

  • Monday - Friday 7:00 AM - 9:00 PM
  • Saturday 8:00 AM - 6:00 PM
  • Sunday 10:00 AM - 4:00 PM

Frequently Asked Questions

Find quick answers to common questions about contacting us

What's the fastest way to get in touch with MedAssure?

For urgent matters, calling our patient support line at (800) 123-4567 is the quickest option. For non-urgent inquiries, you can use our contact form, and we'll respond within 24 business hours.

How quickly can I expect a response to my email inquiry?

We strive to respond to all email inquiries within 24 business hours. Complex inquiries may take slightly longer as we gather the necessary information to provide you with a complete answer.

Is there an emergency contact option outside of regular business hours?

Yes, we offer emergency support 24/7. For urgent medical matters, please call our emergency line at (800) 123-4570. For technical emergencies with the platform, call our technical support line at (800) 123-4569.

Can I schedule an in-person meeting with a MedAssure representative?

Yes, you can schedule an in-person meeting at our office. Please contact us at appointments@medassure.com or call (800) 123-4568 to arrange a convenient time.

Ready to Experience Better Healthcare?

Join thousands of satisfied patients who trust MedAssure for their healthcare needs