How MedAssure ensures legal compliance across international borders
At MedAssure, we understand that providing healthcare services globally involves navigating complex regulatory landscapes. We've built our platform with compliance at its core, ensuring that we meet or exceed the legal requirements in every jurisdiction where we operate.
Our platform is designed to adapt to the specific regulatory requirements of each region where we operate. We maintain a dedicated legal and compliance team that continuously monitors changes in healthcare regulations worldwide.
We ensure that all healthcare providers on our platform are properly licensed and credentialed to practice in the jurisdictions where they provide services.
Our proprietary provider matching system ensures that patients are only connected with healthcare providers who are legally authorized to provide care in their location.
We implement the highest standards of data privacy and security to protect sensitive patient information across borders.
Our platform is designed with privacy by design principles, ensuring that patient data is protected regardless of where the patient or provider is located.
We ensure that patients provide informed consent that meets the legal requirements of their jurisdiction.
We navigate the complex landscape of international prescription regulations to ensure safe and legal medication management.
Our system automatically enforces prescription limitations based on the patient's location and applicable laws.
We facilitate cross-border healthcare while navigating the legal complexities involved.
Common questions about our global legal compliance
Yes, you can access your MedAssure account while traveling. However, the services available to you may be limited based on the regulations of your current location and your home country. Our system will automatically adjust available services based on your location to ensure compliance with local laws.
We provide certified medical translation services in compliance with healthcare regulations. All translations of medical records and communications are performed by qualified medical translators and are legally verified to ensure accuracy. This service is available in major languages, with the list continuously expanding.
Insurance coverage varies significantly by country and provider. MedAssure works with international insurance providers where possible and provides clear information about coverage before any consultation. For self-pay patients, we offer transparent pricing in local currencies. Our patient advocates can help you understand potential reimbursement options in your home country.
Our providers follow a strict emergency protocol that complies with regulations in both the provider's and patient's locations. This includes contacting local emergency services if necessary. During onboarding, we collect emergency contact information and your local emergency services numbers to ensure rapid response if needed.
We implement strict data governance policies that comply with the most stringent international regulations. Data transfers across borders only occur when legally permitted and with appropriate safeguards in place. We use regional data storage where required by law and implement technical measures to prevent unauthorized access or transfer of data.
Prescription capabilities are strictly governed by the regulations of both the provider's and patient's locations. In many cases, providers can only prescribe medications in jurisdictions where they are licensed. Our system automatically enforces these limitations and will clearly indicate when a provider cannot issue prescriptions in your location.
MedAssure meets or exceeds international standards for healthcare and data security
Certified compliant with the Health Insurance Portability and Accountability Act standards for protecting sensitive patient data in the United States.
Fully compliant with the European Union's General Data Protection Regulation for the protection of personal data and privacy.
Certified compliance with ISO 27001 standards for information security management systems.
Successfully completed SOC 2 Type II audit, demonstrating our commitment to security, availability, and confidentiality.
HITRUST CSF certified, meeting comprehensive security and privacy standards specifically designed for healthcare.
Additional regional certifications including Australia's PCEHR, Canada's PHIPA compliance, and more.
Our compliance team is available to address your concerns about using MedAssure in your location.
Contact Our Legal Team